If you haven’t made regular payments to one or more of your creditors, they may choose to hand your account over to a collection agency. A collection agency will contact you to obtain payment of the account for your creditor.
Calls from collection agencies can be disturbing, but agencies do have to follow rules. While these rules may vary from province to province, in general agencies MUST do the following:
- notify you, in writing, at your last known address, that your account has been assigned to them for collection.
- notify you and get your creditor’s written permission to take any legal action to collect a debt.
- stick to provincial guidelines for calling time and frequency, and may not make calls that may be considered harassing to you and your family.
- not give false or misleading information to any person that could damage you or your family.
- cannot call your friends, employer, relatives or neighbours other than to get your phone number and address.
- clearly identify themselves, who they work for, and how much money is owed.
Let Us Help You
Creditors will
stop calling you
Once you are enrolled in our program, DebtManagers takes over all communication with your creditors -- no more stressful phone calls or letters!
Consolidation is only the beginning
Your debt will get paid down quickly and with little stress, and then our counsellors will help you establish the habits for a good credit rating within just 3 years!
